Withdrawal, Deferral, and Refund Policies

WITHDRAW, DEFERRAL & REFUND

Withdrawal Policy

If a student desires to withdraw from a program, a withdrawal form must be accomplished and submitted to the International Admission Office. Alberta Business and Health Institute will refund any tuition fee (less the non-refundable fees) within 4 to 6 weeks from the date of withdrawal request submitted to international admission office.

·       The standard refund policy applies to all forms of program withdrawals and take 4-6 business weeks to finalize.

·       Withdrawal from this program and termination of contract must be carried out with a written notice to ABHI so the institute will confirm the date the notice was delivered. The contract is considered terminated on the date that the written notice is received by ABHI. The institute may also terminate the enrolled program by providing written notice to the student.

·       Students must be aware of the regulations regarding tuition and other fees extracted from the Private Vocational Training Regulation as attached to the contract and recognize it with respect to the retention of repayment of fees.

·       Moreover, students must understand that “if the contract is terminated on or before the 4th business day after signing the contract, ABHI will refund any tuition fees paid by the student after deducting applicable non-refundable fee.

·       Withdrawal will reflect as a “W” on the transcript. Neglecting to withdraw officially will result in an “F” or Failure on the transcript. The “F” grade calculates as zero in the GPA.

Deferral Policy

If you are unable to begin your studies, you may be eligible to request a deferral of your offer of admission. Deferral is not guaranteed and will be reviewed on a case-by-case basis. However, student is required to pay deferral fee that is $150. Deferral fee can be paid through the available payment methods.

In order to be considered for a deferral of admission, you must:

·       have a final admission Letter of Acceptance

·       accept your offer of admission.

·       pay the minimum tuition fee deposit.

To request a Deferral of Admission, contact the Admission Office through email communication. If your deferral request is accepted, a form will be sent to you by email from your admission officer. This form must be completed and submitted to your admission officer by email.

If your request for deferral letter is approved, the deferral of admission will be sent to you by the international admission office. For further information or to request the deferral form, do not hesitate to contact the international admission office.

Refund Policy

If you are considering withdrawing from your program at Alberta Business and Health Institute, it is crucial that you consult with the International Admissions Office before proceeding. Withdrawing from your program may have implications for your immigration status in Canada, and it is important to understand these implications before making any decisions.

If you are considering withdrawing from your program, please note that international students may not withdraw from their program by simply dropping courses. Instead, withdrawal form should be submitted to the admission office for processing.

Refunds for international students will be returned using the same payment method that was used for the payment of fees. This means that if you made your tuition fee payment using a specific payment method, such as credit card or bank transfer, any refunds owed to you will be returned to you using the same method.

Should a student’s study permit be refused, and student is provided with a copy of the visa rejection letter, the institution will refund initial deposit of $1,500.00, less administrative and bank charges.

Students should notify the institution of cancellation for pending applications. If a student cancels an application after accepting the letter of acceptance, the initial deposit of $1,500.00 becomes non-refundable.

 

As provided in Section 17 of the Private Vocational Training Regulation, the following are mandated:

Tuition
• Cooling-Off Period. If a student terminates the contract on or before the 4th business day after signing the contract, full amount of the paid tuition will be refunded. 
• After Training Begins. If a student terminates the contract, the institution is entitled to the payment of tuition as outlined in Section 17 of the Private Vocational Training Regulation, which is as follows: 

  – 25% of the total tuition if 10% or less of the program is provided.
  – 60% of the total tuition if more than 10% but less than 50% of the program is provided.
  – 100% if more than 50% of the program is provided. 

 

SPECIAL NOTE:

  1. If the institute ceases operations due to the cancellation of its license, all tuition fees paid for vocational training under that license will be fully refunded.
  2. Where a valid contract exists between the student and the institute, any tuition fees already paid will be refunded directly to the appropriate loan agencies.
  3. For international students, refunds will be issued to the student using the same payment method originally used to pay the tuition fees.
  4. If the institute will provide a means to enable the students to complete the training program without any disadvantage to them, a tuition refund will not be required.

 

Privacy Policy

Confidentiality of Student Records

At ABHI, we are committed to protecting the confidentiality and privacy of all student records. This includes both personal information and academic records. All documents and data related to a student’s academic journey are handled with strict confidentiality.

  • Retention of Records:
    • Personal and active student records, whether in paper or electronic format, are securely retained for five (5) years from the date of program completion.
    • Academic Records are securely maintained indefinitely, for seven (7) years from the date of program completion.

Confidentiality of Personal Information

ABHI strictly prohibits the release of a student’s personal or academic records without the student’s written consent. The release and management of student records are regulated in accordance with the Personal Information Protection Act (PIPA) of the Government of Alberta.

Student Rights

Students have the following rights with respect to their records and personal information:

  • Access: Students may request access to review their academic and personal records.
  • Correction: If any record is inaccurate or incomplete, students may request corrections or updates.
  • Consent Withdrawal: Students may withdraw previously given consent for the release of their records, subject to legal and institutional requirements.
  • Privacy Concerns: Students may raise concerns regarding the handling of their personal information, which will be addressed in accordance with ABHI policies and PIPA regulations.